How does it work?

Transmitting money to your family and friends is easy with Leadremit.

  • Visit the Leadremit signup page to generate a new account. Use your email address as your username and pick a difficult-to-guess password but make it memorable. We strongly suggested that you generate a password that is distinct from other websites you visit.
  • The User will get an email from help@leadremit.com and click on the unique link produced in the email to validate the email address.
  • Once the User's email address is validated, the next step is to login to make the first money transfer. Leadremit customer-friendly web pages will guide users through the process.

Users may also see Leadremit rates and fees before signing up by following the following steps:

  • From Leadremit homepage, select the country, define an amount, and click on "Explore Options" to start.
  • If you like Leadremit rates and fees, kindly login to your existing account or create a new account to complete money transfer.

Leadremit is a licensed and bonded Money Transfer company. Hence, the company employs the highest measures available to safeguard users information and data. Customers can transact with us with ease of mind.

Kindly note that users' first few activities may demand a day or more to process as the company needs to verify every user's identity correctly. Kindly visit the "Payment Methods" section for more information on processing times.

Money Transfer Options

If a user's preference is to have a recipient pick up the money transferred or have the funds deposited directly to the bank account, Leadremit has it covered!

  • Leadremit Cash Pickup service permits receivers to collect remitted funds by visiting any approved Leadremit payout location in the receiver's country by presenting a government-issued valid identification document.
  • Leadremit Bank Deposit service is a fast and secure way to deposit money directly to the receiver's bank account. Ordinarily, users will need to produce the account holder's name, bank name, and account number.

Cash Pickup Bank Deposit Benefits
Immediate availability after authorization of money transfer Recipient can withdraw funds using their own ATM card at their chosen interval
Recipient may visit any approved Leadremit payout site to collect funds Users can save substantially on transfer fees compared to wire transfers done using a bank
Users can cancel a transaction if funds are not yet remitted, and your transfer amount and fees will be refunded in FULL! Once transaction is approved, users fund is sent to a partner bank for speedy processing

Processing & Delivery Times:

Leadremit does not wish to hold customers/users transactions for longer than needed, and the company strives to approve money transfer in the quickest time feasible to enable the receiver to access remitted funds instantly.

Cash Pickup activities are available for pickup by recipients immediately after processing is concluded.

Bank Deposit transactions are paid directly to the receiver's bank or paid to one of Leadremit's partners for final credit to the receiver's bank once processing is complete.

As a guideline, users may employ the table below to predict the tenure for funds remittance to the recipient or disbursed to a Leadremit partner for credit to a bank account.

For Money Transfers funded with a Debit Card:

Processing period is specified as the approximate time it takes us to authorize funds transfers.

Delivery Preference Projected Processing time For New Users/Customers Projected Processing Time for Existing Customers*

Cash Pickup

60 Minutes

10-60 Minutes

Bank Deposit

60 Minutes

10-60 Minutes

*Times indicated above are relevant during regular business hours only. Processing can take an estimated 60 minutes to complete for an existing customer/user who has not used Leadremit before using debit cards.

On many occasions, Leadremit may take further steps to complete a customer funds transfer process, which may require additional delays. These steps may include calling customers to verify their information and the related transactions AND/OR Leadremit may call debit card issuer to call the customer and validate the transaction AND/OR we may demand a copy of a government-issued identification document such as a Driver's License, State ID, Passport, utility bill, etc. Our compliance/fraud investigation unit may ask for supplementary information and documents in some instances.

For money transfers funded with a Bank Account

Processing period is the approximate time it takes us to authorize fund transfers.

*Existing customers/users: processing can take up to three business days if a bank account used is new with Leadremit.

Delivery Alternative Approximate Processing time For New Users/Customers Approximate Processing Time for Existing Customers/Users*

Cash Pickup

3 Business Days

1-3 Business Days

Bank Deposit

3 Business Days

1-3 Business Days

For fund transfers sent using a bank account previously not used with Leadremit, customers will be required to send a copy of a voided check. Users/Customers can take a picture of the check and email it to help@leadremit.com"

Once a copy of the customer's voided check is received, Leadremit will initiate a debit to the customer's bank account. Likewise, Leadremit will make all attempts to validate the transaction within the approximated time frame stated above; transactions may be held up to 7 days, depending on the time it takes to confirm the availability of funds in the issuer's bank account. Customers who prefer to send a copy of a bank check should contact Leadremit for more information on other possible confirmation means.

Other Important Information:

Please note that the Leadremit compliance/fraud management unit may contact customers/users for supplementary information to complete transactions; this may include but is not limited to requests for copies of identification documents, utility bills, employment information, and other pertinent information as required to complete the processing of the transaction.

Customers who do not wish to provide us with the requested information have the right to cancel the processing of the transaction for a full refund (given that the money transfer initiated has not been received by the recipient). Kindly refer to our Refund/Cancelation Policy.

Notes on Bank Deposit Transactions:

Leadremit relies on the information customers provide, such as the recipient's name, address, bank name, branch name, account type, and account number, to process Bank Deposit transactions. If a customer provides us incorrect information, such transfer may be delayed/canceled OR credited to the wrong account. CUSTOMERS MUST ALWAYS PROVIDE THE CORRECT BANK ACCOUNT INFORMATION OF RECIPIENTS.

Notes on Cash Pickup Transactions:

Customers should provide the name and address of recipients as it appears on the government-issued valid identification document used to collect funds. Leadremit payout partners might refuse to disburse funds unless the information provided matches the recipient's valid government-issued identification document.

Payment Methods:

Customers may fund money transfer using Debit card issued by a US based bank/financial institution or using a bank account. Please refer to the following for more information:

Debit Card:

Money transfer using debit card will be generally processed quickly. However, the following are required.

  • Customers may fund your money transfer using a VISA, MasterCard or DISCOVER branded debit card.
  • Customer debit card must be issued by a US-based bank/financial institution.
  • The customer billing address and telephone number MUST match the billing address and telephone number on file with your debit card issuer. If we cannot verify this information, your transaction will be declined. Most card issuers support this verification method, but some do not. Customer should check with card issuer for more information.
  • The customer must have available funds equal to the transfer amount + transfer fees in his/her debit card.
  • The three-digit security code (CVC number) must be valid.
  • The customer must have the debit card in their physical possession, and the card MUST be in customer’s name.

Important Information:

Customers may see a charge for 0.01 cents as a pre-authorization on their debit cards. Leadremit might obtain a pre-authorization to guarantee debit card tendered is valid and to verify address, name, and phone number. This 0.01 charge is instantly voided after this step is finished, but the card issuer may take up to 30 days to approve our request for the void. Customers are assured that this charge will fall off their card statement.

Payment with a debit Card without a sufficient balance may warrant the card issuer to treat money transfer transactions as a Cash Advance and may impose cash advance fees, interest, and other charges. Leadremit does not have any control over these charges. Customers should speak to their respective card issuers for more information.

Bank Account:

Funding money transfer using US-based bank account, customer should please note the following:

  • Leadremit supports most banks and credit unions in the United States
  • The customer must furnish us with the correct account information, including the routing number and account number.
  • The bank account must be in the customer's name and be associated with the address used to conduct your money transfer.

Leadremit uses the ACH (Automated Clearing House) network to debit/credit your bank account. While it is possible customers may see the debit the next day, it may take up to 7 business days for Leadremit to confirm that the debit was successful. The company reserves the right to delay processing money transfers for up to 7 business days. Although unlikely, customers' banks may require additional charges associated with an ACH transfer. Please speak to your banks regarding additional charges, if any.

Sending Limits:

Customers may send up to $3000.00 thirty days. Please keep in mind that Leadremit may aggregate transactions within a customer's household and/or other parties believed the transactions are connected. Some payout institutions may impose their limits. Also, we reserve the right to restrict and/or lower your limit at any time without notice. A transfer limit of $999.99 per day applies to Arizona residents. However, the general limit of $3000.00 per month still applies.

Destination Countries:

As for now, you may send money online to your friends and family located in West Africa. We will make additional countries available online shortly. More countries are available via our agent network.

Fees & Exchange Rates:

Leadremit aims to give customers the highest exchange rates and lowest fees in the industry at a speed that represents value. Customers with US-based bank account will benefit from the lowest fees. Fees are higher when debit cards are used, but money transfer is usually approved faster.

Leadremit payout partners will impose no charges for cash pickup transfers. Although unusual, the receiver's bank may impose additional charges beyond our control for Bank Deposit transfers.

Leadremit may make money during the conversion of currencies associated with money transfer because the US dollars are being converted into local currency. in this process, Leadremit may convert the funds using an exchange rate higher or lower than customers receive for transfer. During this conversion process, Leadremit may incur a profit.

Non-Stop One-Hop Service:

To provide our customers with the best seamless money transfer experience, transactions will always be processed directly by a Leadremit partner that will eventually remit funds to the customer's recipient or bank account.

For example, for customers who prefer 'Cash Pickup' as the money transfer option, their recipients will receive the money from an institution with a direct correspondent relationship with Leadremit. The company does not employ an agent or intermediary to disburse payments for cash pickup transactions.

For Bank Deposit transactions, customers' money transfers will be processed directly by a Leadremit partner. The partner may either be the recipient's bank or a reputed bank that can quickly disburse funds electronically to the recipient's bank.

Cancelation/Refund Policy:

Leadremit guarantees that your recipient will receive the funds associated with your money transfer. If your recipient does not receive the funds for any reason, Leadremit will refund the entire transfer fee, including the fees.

If there is a change of mind for any reason and the user/customer would like to cancel a money transfer, it can be done provided that the funds associated with the transfer have not been disbursed to the recipient or disbursed to the recipient's bank account.

To request cancelation, please call us at 1-240-206-6772. Please also note the following:

For money transfers funded using your bank account

Customers that would like to cancel a transaction within 30 minutes should call us at 1-240-206-6772. If we have not initiated a request to debit your bank account and/or the funds have not been disbursed to your recipient or to your recipient's bank account, we will instantly cancel the transaction. Your bank account will not be debited. If a request for debit to your bank account has already been made and funds are not disbursed to your recipient or to your recipient's bank account, Leadremit will refund the total amount of your transfer by placing a credit request to your bank.

If funds have been disbursed to your recipient or your recipient's bank account, no refunds would be provided. If you believe there is an error associated with your transaction, please call us at 1-240-206-6772 to request an investigation.

If more than 30 minutes have elapsed since you requested a money transfer, please call us at 1-240-206-6772. If funds associated with your transfer have not been disbursed to your recipient or to your recipient's bank account, we will refund the total amount of the transfer. Refund may take up to 10 business days to receive the refund.

For money transfers funded using your Debit card

Customers that want to cancel a transaction within 30 minutes should please call us at 1-240-206-6772. If funds associated with your money transfer have not been disbursed to your recipient or credit to his/her bank account, we will process your refund immediately. Refunds may take up to 5 business days to show up on your debit card account.

If funds have been disbursed to your recipient or your recipient's bank account, no refunds would be provided. If you believe there is an error associated with your transaction, please call us at 1-240-206-6772 to request an investigation.

If more than 30 minutes have elapsed since you requested a money transfer, please call us at 1-240-206-6772. If funds associated with your transfer have not been disbursed to your recipient or to your recipient's bank account, we will refund the total amount of the transfer. Refunds may take up to 5 business days.

*** Please note that Leadremit does not force any charges/fees to make amendments to a qualified transaction or receive duplicate transaction receipts.